Support

Support is included with every plan. It is there so you can get India SaaS Kit working and take your first payment.

What we help with

• Help with setting the kit up (keys, database, deploy, email)
• Bugs in the product
• How the features work

What is not covered

• Custom coding or building new features for you
• Tax or legal advice (ask your CA or lawyer)
• Problems with other companies' accounts, for example Razorpay KYC approval

How to reach us

Email support@indiasaaskit.com. Tell us what you were trying to do, what you saw on the screen, and any message you got. A screenshot helps. Never send passwords or secret keys.

How fast we reply

We reply within 2 working days.

How long support lasts

• Starter: 3 months of email support.
• Builder: 6 months of email support.
• Pro: 12 months of priority email support.

The support period is the same as the update period and starts on the day you pay.